MECOOL KM6 Android TV Box

Warranty: We offer a 1-year warranty against any quality defects on the android box (from the date of purchase).

1、Only items that are defective or damaged caused by the product quality and purchased directly from MECOOL online store will be accepted.

2、Any item not in its original condition, is damaged, is disassembled or missing parts for reasons not due to our error is not valid for a refund.

3、Please kindly understand we only support the return or replacement after it is determined via troubleshooting that your product is faulty and couldn't use normally.

4、Please kindly note you will be responsible for paying for your own shipping costs for returning the item(s).

5、Once your return is received and inspected, we will also notify you of the approval or rejection of your refund.

For more information, go to the Return & Refunds Policy page.

Shipping Locations: Our main shipping address and return address are located in Shenzhen, China.  

ETA: Processing orders takes 1 to 3 business days. Usually, it takes 3 to 45 business days for the package to arrive depending on where you live.

About customs tax

1、For United States & EU countries: The price is tax-include, you do not need to pay the tax. The tax-included policy is not available for additional accessories included with order and remote areas)

2、For other countries: All import taxes / duties are the buyer’s responsibility.

For more information, go to the Shipping Policy page.

Question: How long does it take for the MECOOL KM6 Deluxe to boot up?
Answer: The MECOOL KM6 Deluxe typically boots up in just a few seconds.

Question: How much internal storage does the MECOOL KM6 Deluxe have?
Answer: The MECOOL KM6 Deluxe has 32GB of internal storage.

Question: What is included in the box?
Answer: The box, remote, hdmi cable, and power cord.

Question: Does the MECOOL KM6 Deluxe have Wi-Fi?
Answer: Yes, the MECOOL KM6 Deluxe has both Wi-Fi and Bluetooth wireless connection.

Question: Does the MECOOL KM6 Deluxe require a separate remote control?
Answer: No, the MECOOL KM6 Deluxe comes with its own basic air mouse-style remote control.

Question: What type of video and audio connections does the MECOOL KM6 Deluxe have?
Answer: The MECOOL KM6 Deluxe has both HDMI and AV connections for video, as well as coaxial and optical audio connections.

Question: What types of media can the MECOOL KM6 Deluxe play?
Answer: The MECOOL KM6 Deluxe can play movies and TV shows in both 4K and 1080p resolutions, as well as music, photos, and online streaming content.

Question: Does the MECOOL KM6 Deluxe require subscription fees?
Answer: No, the MECOOL KM6 Deluxe does not require subscription fees.

Question: Does the MECOOL KM6 Deluxe come with a warranty?
Answer: Yes, the MECOOL KM6 Deluxe comes with a one-year warranty.

Question: Does the MECOOL KM6 Deluxe have a mobile app?
Answer: Yes, the MECOOL KM6 Deluxe has an Android-based app for controlling the TV box from a mobile device.