Welcome to Contact Us
MECOOL is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you.
For any concerns, Welcome to send us message or contact us directly with the below information:
Customer Support
Email: support@mecool.com
Hours: Mon - Fri: 9:40 am - 12:30 pm / 2:30 pm - 6:40 pm GMT+8
Technical Support
For troubleshooting, firmware updates, or product assistance, please contact:
Email: service@mecool.com
Sales & Business Inquiries
Interested in bulk orders, reselling, or collaborations?
Email: contact@mecool.com
Mailing Address
6/F, Lushi Industrial East Building, Xin'an Street, Bao'an District, Shenzhen, China
FAQs & Help Center
For quick answers, visit our Support Center or browse our FAQ Section.
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