Warranty: We offer a 1-year warranty against any quality defects on the android box (from the date of purchase).
1、Only items that are defective or damaged caused by the product quality and purchased directly from MECOOL online store will be accepted.
2、Any item not in its original condition, is damaged, is disassembled or missing parts for reasons not due to our error is not valid for a refund.
3、Please kindly understand we only support the return or replacement after it is determined via troubleshooting that your product is faulty and couldn't use normally.
4、Please kindly note you will be responsible for paying for your own shipping costs for returning the item(s).
5、Once your return is received and inspected, we will also notify you of the approval or rejection of your refund.
For more information, go to the Return & Refunds Policy page.