fluid interface and great remote with google assistant support, I really like it. Only thing I can complain it that firmware is not regularly updated.
Tengo dos cajas mecool una km3 y una km9pro las dos se quedaron prendido el LED y no da imagen me pueden ayudar con el finware en formato IMG gracias
Friends I would like you to send me the KM2 Plus firmware version 2.9.9, I want to test and send you reports ....
The box is one of the best boxes I have used in recent years. The only problem is that the Google server cannot be reached. Please also send me the APK that fixes the error.
The order has not yet arrived, please if there are problems with the address send to this other address!
GRUPO ECOQUINTAS DUAL
2107 NW 79 AVE
I have purchased a number of devices from Mecool with no issues but on booting up the MECOOL KD2 Android TV Stick it lost connection to the remote control. I made several attempts to contact support but all were ignored. I wont be purchasing any more devices as support was non-existent in this case.
Saludos a los desarrolladores de Mecool, vengo usando la KM2 PLUS desde junio y luego de resolver el problema de conexión con los servidores de Google, con la APK que me enviaron por correo. Hace un par de días, que el audio simplemente se perdió NO SE ESCUCHABA NADA, en ninguna aplicación.
Hice un reinicio de fábrica y logre recuperar el sonido, pero con una disminución muy notable, al punto que tengo que aumentar hasta el 80% para poder escuchar apenas bien, situación que no ocurría anterior a presentarse el problema de la perdida total de audio, en donde con 30% o 40% de volumen, era más que suficiente para escuchar nítidamente.
Greetings to the Mecool developers, I have been using the KM2 PLUS since June and after solving the connection problem with Google servers, with the APK they sent me by email. A couple of days ago, the audio was simply lost, NOTHING WAS HEARD, in any application.
I did a factory reset and managed to recover the sound, but with a very notable decrease, to the point that I have to increase it to 80% to be able to hear just well, a situation that did not occur before the problem of total loss of audio occurred, where with 30% or 40% volume, it was more than enough to hear clearly.
Quedo a la espera de su pronta respuesta de una solución.
MECOOL sent me an am email to review, but Can not review due to I am still waiting delivery of the Items.
Since they sent me an email to review, here is my review response....
Order was placed on 17 AUGUST 2023, as of 20 AUGUST 2023,
Shipment tracking status shows:
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
On September 08, I sent an email to mecool to help check status and received the below response:
"Thank you for contacting us.
We checked the package of your order didn't update since 日期
We are sorry for the long-time waiting and we quite understand that waiting is always something hard to endure.
We have contacted the shipping company to look into the logistics status, it will need time.
Your understanding and patience are much appreciated.
Shipping carrier delays, weather delays, or international customs inspections delay are beyond our control, hope you could understand this uneasy situation for global business.
MECOOL After-sales Service"
Estoy muy contento con la compra, no conocía la marca MECOOL y de verdad me a sorprendido gratamente
I am very happy with the purchase, I did not know the MECOOL brand and it really pleasantly surprised me
I have 2 boxes of KT1 S2, this is the best box with DVB S2 to get, but did you have a actually firmware for this box?
i only find a firmware software with date of 2021 and this is not the actually i think
any info? or can you sent me a firmware link for this box?
Bought in May/2023, haven't seen a system update ever since. Also have the "cannot reach google servers" issue when I try to add my TV and AVR and since I can't add them, my AVR don't shutoff when I put box into sleep (short press power button) but only when I shutdown box (long press power button) which takes longer to boot then. I reached support channel (by mail) got first acknowledge and then went blind. No major problems other than these, this could be such a great box if not because of lack of software support.
Can’t access Google servers after I did a factory reset. Is there a fix ?? And when is it available ?
Movistar plus España no se ve.
Carga guía canales etc, pero no se ve imagen y sonido. Se queda en negro.
El resto funciona
For me it is te best product you can get for that price, everything arrive in great condition and it's operative system is more than enough, also I use it for gaming with my PC and it is smooth, great for party or family games. Thanks