Plug Typle
Power Adapter for MECOOL KM2/KM2 PLUS/KM7 PLUS/KM2 PLUS DELUXE (12V 1A)
Warranty: We offer a 1-year warranty against any quality defects on the android box (from the date of purchase).
1、Only items that are defective or damaged caused by the product quality and purchased directly from MECOOL online store will be accepted.
2、Any item not in its original condition, is damaged, is disassembled or missing parts for reasons not due to our error is not valid for a refund.
3、Please kindly understand we only support the return or replacement after it is determined via troubleshooting that your product is faulty and couldn't use normally.
4、Please kindly note you will be responsible for paying for your own shipping costs for returning the item(s).
5、Once your return is received and inspected, we will also notify you of the approval or rejection of your refund.
For more information, go to the Return & Refunds Policy page.
Shipping Locations: Our main shipping address and return address are located in Shenzhen, China.
ETA: Processing orders takes 1 to 3 business days. Usually, it takes 3 to 45 business days for the package to arrive depending on where you live.
About customs tax
1、For United States & EU countries: The price is tax-include, you do not need to pay the tax. The tax-included policy is not available for additional accessories included with order and remote areas)
2、For other countries: All import taxes / duties are the buyer’s responsibility.
For more information, go to the Shipping Policy page.
Warranty: We offer a 1-year warranty against any quality defects on the android box (from the date of purchase).
1、Only items that are defective or damaged caused by the product quality and purchased directly from MECOOL online store will be accepted.
2、Any item not in its original condition, is damaged, is disassembled or missing parts for reasons not due to our error is not valid for a refund.
3、Please kindly understand we only support the return or replacement after it is determined via troubleshooting that your product is faulty and couldn't use normally.
4、Please kindly note you will be responsible for paying for your own shipping costs for returning the item(s).
5、Once your return is received and inspected, we will also notify you of the approval or rejection of your refund.
For more information, go to the Return & Refunds Policy page.
Shipping Locations: Our main shipping address and return address are located in Shenzhen, China.
ETA: Processing orders takes 1 to 3 business days. Usually, it takes 3 to 45 business days for the package to arrive depending on where you live.
About customs tax
1、For United States & EU countries: The price is tax-include, you do not need to pay the tax. The tax-included policy is not available for additional accessories included with order and remote areas)
2、For other countries: All import taxes / duties are the buyer’s responsibility.
For more information, go to the Shipping Policy page.
MECOOL Power Adapter For KM2 / KM2 PLUS/KM7 PLUS/ KM2 PLUS DELUXENetflix Certified Android TV Box.
By now, the plug type for KM2 / KM2 PLUS/KM7 PLUS/KM2 PLUS DELUXE only supports US / EU/ UK.
- 中文（简体）
- 中文（繁体）
- 丹麦语
- 乌克兰语
- 乌尔都语
- 亚美尼亚语
- 俄语
- 保加利亚语
- 克罗地亚语
- 冰岛语
- 加泰罗尼亚语
- 匈牙利语
- 卡纳达语
- 印地语
- 印尼语
- 古吉拉特语
- 哈萨克语
- 土耳其语
- 威尔士语
- 孟加拉语
- 尼泊尔语
- 布尔语(南非荷兰语)
- 希伯来语
- 希腊语
- 库尔德语
- 德语
- 意大利语
- 拉脱维亚语
- 挪威语
- 捷克语
- 斯洛伐克语
- 斯洛文尼亚语
- 旁遮普语
- 日语
- 普什图语
- 毛利语
- 法语
- 波兰语
- 波斯语
- 泰卢固语
- 泰米尔语
- 泰语
- 海地克里奥尔语
- 爱沙尼亚语
- 瑞典语
- 立陶宛语
- 缅甸语
- 罗马尼亚语
- 老挝语
- 芬兰语
- 英语
- 荷兰语
- 萨摩亚语
- 葡萄牙语
- 西班牙语
- 越南语
- 阿塞拜疆语
- 阿姆哈拉语
- 阿尔巴尼亚语
- 阿拉伯语
- 韩语
- 马尔加什语
- 马拉地语
- 马拉雅拉姆语
- 马来语
- 马耳他语
- 高棉语
MECOOL sent me an am email to review, but Can not review due to I am still waiting delivery of the Items.
Since they sent me an email to review, here is my review response....
Order was placed on 17 AUGUST 2023, as of 20 AUGUST 2023,
Shipment tracking status shows:
2023-8-19 21:40:00
Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.
On September 08, I sent an email to mecool to help check status and received the below response:
"Thank you for contacting us.
We checked the package of your order didn't update since 日期
We are sorry for the long-time waiting and we quite understand that waiting is always something hard to endure.
We have contacted the shipping company to look into the logistics status, it will need time.
Your understanding and patience are much appreciated.
Shipping carrier delays, weather delays, or international customs inspections delay are beyond our control, hope you could understand this uneasy situation for global business.
Best Regards,
MECOOL After-sales Service"
Super service frm this company
I orderded the wrong adapter and sent a Email to mecool and asking for the correct adapter. They sent me the good adapter and I must pay noting and this adapter whos in 4 days in the Netherlands. super super ***** 5 stars for this company